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FAQs

Below you will find a list of frequently asked questions along with answers to help inform you as you are making plans for your vacation to Jackson Hole and it's surrounding areas.


Area Information

Is "Jackson Hole" the same as "Jackson"?
What is the elevation of Jackson?
What are the average seasonal temperatures in Jackson Hole?
How close is Yellowstone National Park?
When is Yellowstone National Park open to motorized vehicle traffic?
How close is Grand Teton National Park?
When is Grand Teton National Park open to motorized vehicle traffic?
What ski resorts are in or near Jackson Hole?
When does the aerial tram at Jackson Hole Mountain Resort operate and what are the average ticket prices?

Getting Here

What airports do you recommended I fly into?
Are there shuttles to Jackson from Salt Lake City, UT airport or Idaho Falls, ID airport?
How do I get from the Jackson Hole airport to my check-in location and accommodations?
Do I need a four-wheel drive rental vehicle?
Is public transportation available?
Where is my check-in location?

Lodging

May I check-in to my rental property early or check-out late?
What products/supplies will my rental property be stocked with when I arrive?
Are cribs and other baby gear rentals available?
Is air conditioning a common amenity for properties in Jackson Hole?
May I ship items to my check-in location or rental property?


Is "Jackson Hole" the same as "Jackson"?

“Jackson Hole" commonly refers to the entire valley beginning six miles south of Yellowstone National Park following the Snake River south to Hoback Jct. Our valley is 80 miles long and 15 miles wide. “Jackson" commonly refers to the main town or downtown area of the valley.


What is the elevation of Jackson?

The elevation of Jackson is 6,237 feet (1,901 meters). The Grand Teton reaches to 13,775 feet (4,199 m) above sea level.


What are the average seasonal temperatures in Jackson Hole?

Winter (November to mid-April)

10°F to 35°F

-12°C to 2°C

Spring (mid-April to mid-June)

22°F to 71°F

-6°C to 21°C

Summer (mid-June to mid-September)

37°F to 81°F

3°C to 27°C

Fall (mid- September to mid-November)

32°F to 69°F

0°C to 21°C


How close is Yellowstone National Park?

The south entrance of Yellowstone National Park is approximately 52 miles or an 1 hour and 30 minute drive from downtown Jackson (weather and traffic dependant).
Click here to view a map.


When is Yellowstone National Park open to motorized vehicle traffic?

The park roads are open during the majority of the spring, summer, and fall seasons. During winter, the roads in Yellowstone are closed to motorized vehicles except the road from Mammoth Hot Springs to Cooke City, MT. For Yellowstone National Park road information, check online at www.nps.gov/yell or phone 307.344.2117.


How close is Grand Teton National Park?

Jackson Hole boarders Grand Teton National Park.The park begins 5 miles north of downtown Jackson.
Click here to view a map.


When is Grand Teton National Park open to motorized vehicle traffic?

The park roads are open during the majority of the spring, summer, and fall seasons. November 1 through April 30, or longer depending on snow conditions, Grand Teton Park Road is closed to vehicles from the Taggart Lake Trailhead to the Signal Mountain Lodge (This includes the scenic entrance from Moose Wilson Rd, Hwy 390). During this period, the roads are open to non-motorized recreation (skiing, snowshoeing, cycling, walking, rollerblading) depending on road conditions.


What ski resorts are in or near Jackson Hole?

Jackson Hole Mountain Resort (Located in Teton Village, 12 miles from downtown Jackson)
Snow King Resort (Located in the heart of downtown Jackson)
Grand Targhee Resort (Located 45 miles from downtown Jackson in Alta, WY)


When does the aerial tram at Jackson Hole Mountain Resort operate and what are the average ticket prices?

Jackson Hole Aerial Tram Operates:

May 25th-September 29th | 9:00a.m.-5:00p.m.
June 15th-September 2nd | 9:00a.m.-6:00p.m.
September 3rd-September 29th | 9:00a.m.-5:00p.m.

Ticket Price Ranges (Prices vary depending on the season):

Adults | $26-$79
Juniors | $10-$49
5 yrs and under | Free
Seniors | 18-$59


What airports do you recommended I fly into?

Jackson Hole, Wyoming (JAC) www.jacksonholeairport.com

Other Alternatives:
Idaho Falls, Idaho Airport (IDA) - approximately 91 miles or an 1 hour and 50 minute drive/shuttle ride
Salt Lake City, Utah International Airport (SLC) - approximately 280 miles or a 5 hour drive/shuttle ride


Are there shuttles to Jackson from Salt Lake City, UT airport or Idaho Falls, ID airport?

Yes, provided by...

Salt Lake City Express www.saltlakeexpress.com

  • Salt Lake City, UT to Jackson, WY
  • Jackson, WY to Salt Lake City, UT
  • Idaho Falls, ID to Jackson, WY
  • Jackson, Wy to Idaho Falls, UT

Altrans Mountain States Express www.mountainstatesexpress.com

  • Salt Lake City, UT to Jackson, WY
  • Jackson, WY to Salt Lake City, UT

How do I get from the Jackson Hole airport to my check-in location and accommodations?

Taxi cab: readily available outside the airport as flights arrive or prearranged
Rental car: recommended to be prearranged as inventory can be limited
Altrans shuttle transport: recommended to be prearranged.
Click here to view our transportation page.


Do I need a four-wheel drive rental vehicle?

Four-wheel drive vehicles are highly recommended in the winter months.


Is public transportation available?

Yes public transportation is provided in Teton County by the Start Bus.
For the schedule and details visit www.startbus.com.


Where is my check-in location?

Your check-in location will vary depending on the property(s) you have reserved. Your confirmation letter sent to you, via email after booking your reservation, outlines the details of your check-in location and late arrival procedures (if applicable). You may always call our rental offices to verify information or for assistance at 1.800.329.9205.


May I check-in to my rental property early or check-out late?

Early check-in or late check-out may be possible but can not be guaranteed. Please call your check-in office 24 hours prior to your scheduled arrival/departure dates to check on these possibilities.


What products/supplies will my rental property be stocked with when I arrive?

Most rental properties will be supplied with starter supplies such as; travel size-shampoo, conditioner, lotion, soap, mouthwash, toilet paper, paper towels, dishwasher soap, dish soap, sponges, laundry detergent and dryer sheets, fire starters (if applicable), trash bags, and cleaning products. Note: Supplies may not be restocked during your stay. Each rental property advertised on our websites are separately owned/managed and may vary in supplies provided.


Are cribs and other baby gear rentals available?

There are service providers who offer baby gear rentals. You place your order with them, and they will arrange delivery, pickup, and setup.
For our suggested providers visit www.jacksonhole.net/services.


Is air conditioning a common amenity for properties in Jackson Hole?

Most hotels and resorts will offer air conditioning. However, private rental condos and homes may not inlcude this amenity as it is rarely used with our lower seasonal temperatures. If you require air conditioning please be sure to advise your travel agent so they may locate the appropriate accomodations for you.


May I ship items to my check-in location or rental property?

Most property managers will allow you to ship items to your check-in location. Please note that your items may only be available for pickup during regular check-in hours. Please call to arrange the shipment so that the check-in desk is expecting your package. We do not recommend shipping items to your rental property due to security, harsh weather conditions, and protection from wildlife if you are not there at the time of delivery.



For any other questions feel free to call our knowledgable agents at 1.800.329.9205